Contact Us
We'd Love to Hear From You
Whether you have a question about sizing before you order your pup's new harness, need help tracking a package, want advice on choosing the right food for a fussy cat, or simply want to share a photo of your furry friend enjoying their Kinship goodies — we're here for it all. Our team is made up of genuine pet lovers, and every message you send is read by a real person who wants to help.
We aim to respond to every message within 24 hours on business days, so you're never left waiting when you need us. Your feedback, questions, and ideas genuinely shape how we grow as a company — from the treats we stock to the way we pack our boxes — so please don't hesitate to reach out. Drop us a line at support@kinshippets.com and let's chat.
Other Ways to Reach Us
- Email: support@kinshippets.com
- Live Chat: Available on our site during business hours
- Hours: Monday–Friday, 9am–6pm